Approach

Sustained Behavioural Change

There are several key elements required to achieve sustained behavioural change, for example:

•	Aligning the business goals and key performance indicators to the desired program outcomes.
•	Coaching Management on how to communicate the what, why, how and expectations from the program before the program commences.
•	Involving Managers at the beginning and after each program/session.
•	Delivering aligned, practical and engaging programs.
•	Providing program feedback and recommendations for future learning and development planning.
•	On-going training initiatives, continued encouragement on the job and feedback from Management.
•	Participant responsibility, awareness and acceptance with the necessary support to elicit change.

Adults learn through discovery. All programs are delivered through a 4-part learning process:

•	Aligning the business goals and key performance indicators to the desired program outcomes.
•	Preparation (arousal of interest)
•	Presentation (encounter of new information or skill)
•	Practice (integration of that new information or skill)
•	Performance (application of that new information or skill)

Agreed at Stage 1 – Management involvement and needs analysis

Critical considerations when deciding on the duration of an aligned and tailored training solution include:

•	Topic –some programs require a heightened level of practice and feedback
•	Number of people who would benefit from the training initiative
•	Other training initiatives planned to support a specific topic.
•	Budget and logistics
•	Balancing theory and practical application
•	Aligning the content to the desired learning outcomes

Every training solution is tailored to reach specific outcomes, typically, the duration of training initiatives can be delivered as follows:

2 Day Workshops
1 Day Workshops
½ Day Workshops
2 Hour Group Sessions
1 – 2 Hour One-on-One Coaching Sessions
Lunch and Learn Group Sessions